Shipping policy

The product(s) offered on the Site can be delivered to Metropolitan France as well as to EU member states and countries listed on the shopping cart page.

The Company undertakes to deliver the product(s) within the time period indicated on each product sheet, starting from a period of 2 working days after the Order date. 

The Customer shall be informed by e-mail, when the Order is ready, of its shipment. The product(s) ordered shall be delivered to the delivery address indicated by the Customer when placing the Order.

The Customer shall ensure that the information provided for the delivery is correct, and that it remains correct until the product(s) ordered is (are) delivered. The Client therefore undertakes to inform the Company of any change in billing and/or delivery information that may occur between the time of the Order and the time of delivery, by sending an e-mail to the Customer Service e-mail address without delay. Failing this, in the event of a delay and/or error in delivery, the Client shall in no way hold the Company responsible for the failure to deliver, and the Company's Customer Service Department shall contact the Client to arrange for a second delivery at the Client's expense.

The Company will not be responsible either if the non-receipt of the products is due to a third party outside its intervention or in case of theft.